Whether you need advice on the right carry-on, have a question about a recent order, or require warranty support, our Dhaka-based team is ready to assist you via email.
To ensure all your travel gear inquiries are documented and handled efficiently, we operate exclusively via email and our dedicated contact form.
We typically respond to all inquiries within 24 business hours.
While we are a digital-first e-commerce brand ensuring swift delivery across Bangladesh, our corporate operations and logistics are anchored in Uttara. Please note this location serves as our office and fulfillment center; it does not feature a public showroom.
CleverGuide Travel Gear House 44, Road 10 Uttara Sector 3 Dhaka, 1230 Dhaka Division, BangladeshOur travel gear experts are here to help you choose the perfect luggage for your next journey. Whether you need advice on cabin sizes, material durability, or packing tips, we provide personalized assistance to ensure you travel smarter and further.
Before reaching out, you might find the answer you need regarding our durable luggage and travel accessories below.
We deliver nationwide. Orders within Dhaka Division typically arrive within 2-3 business days. Deliveries to other major cities may take 4-5 business days. You will receive a tracking link via email once your suitcase or bag is dispatched.
Our hard-shell suitcases and travel bags are built for frequent flyers. We offer a limited 5-year warranty against manufacturing defects. If your gear fails you on a trip, email us with your order number and photos of the issue.
We accept returns of unused products in their original packaging within 14 days of delivery. To initiate a return, please use the contact form on this page and select 'Returns & Exchanges' as your subject.
Our carry-on luggage is strictly designed to meet the standard cabin size requirements for most major airlines operating out of Hazrat Shahjalal International Airport. Please verify exact dimensions on the product page before flying.
